Shipping Policy

Shipping Policy

Order and confirmation

After you have placed an order and payment is completed, you will automatically receive an order confirmation by email. Can't find it? Please check your spam folder just in case.

As soon as your order has been shipped, you will receive an email from us with the available shipping information and, if available, a track & trace code.

Delivery time

For orders within the Netherlands and Belgium, the expected delivery time is generally 1–3 business days.

We do our best to get your order to you as quickly as possible. During busy periods, around holidays, or in the event of unexpected delays with the delivery service, delivery may sometimes take a little longer.

As soon as your order is on its way, you will receive an email with the shipping information. You can easily track where your package is via the track & trace link.

Shipping costs

For orders within the Netherlands and Germany, shipping is free from €49.

For orders under €49, shipping costs will be charged. The exact shipping costs are always clearly displayed during checkout.

Different shipping costs may apply to orders to other countries. These will also be displayed during checkout.

Address details

Before completing your order, always check that the delivery address has been entered correctly. This allows us to ensure that your order is delivered to the right place without any issues.

Did something go wrong with the address? Please contact us as soon as possible. We are happy to look into what can still be done.

Receipt of your order

We recommend keeping an eye on the track & trace information so you know when your order will be delivered.

Is your package being delivered to a pickup point? Don't forget to pick it up within the specified timeframe.

Do you have any questions about shipping or your order? Feel free to contact us. We are happy to help.