Return Policy
Return Policy
Would you like to return your order? No problem. At WallArtistic, you can return your order within 30 days of receipt.
Would you like to return or cancel an order?
You can easily submit a return or cancellation request through our customer portal: Request a return or cancellation.
You can also contact us at info@wallartistic.nl. After receiving your request, you will receive further instructions.
Return Conditions
To return an item, we ask you to:
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Handle the product with care and return it undamaged.
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Use the original packaging if possible.
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Have your order number or proof of purchase ready.
Shipping Your Return
Carefully pack your order and send it to:
WallArtistic
Bredeweg 22
9995 PT Kantens
Netherlands
You can choose your own carrier. Keep the shipping receipt until your return has been fully processed.
The return shipping costs are the responsibility of the customer.
Refund
As soon as we have received and processed your return, we will refund the relevant amount via the payment method you used to place the order.
Are you exercising your right of withdrawal within the statutory cooling-off period and returning the entire order? Then the standard shipping costs of the original order will also be refunded.
Exceptions
Some products may not fall under the statutory right of withdrawal, for example products that have been specially made to your personal specifications or are personalized.
Questions?
Do you have questions about your return or refund? Then contact us at: